Frequently Asked Questions
What is Memcara?
Memcara is an on-demand dementia-care platform that helps family and professional caregivers create meaningful interactions through familiar music, curated imagery, narration, and guided conversation. In CareSuite™, caregivers can also record responses and observations, building an understanding of what remains meaningful across repeated sessions.
Who is Memcara for?
Memcara supports families and professional care teams caring for people living with memory loss. It can be used at home, in senior living and skilled nursing, and through adult day programs, home care agencies, and community organizations.
Can someone take part if conversation has become difficult?
Memcara offers ways to participate that do not depend on spoken answers or correct recall. Participation might include singing, movement, a word, a smile, eye contact, or a shared moment of attention. Caregivers can follow the person’s interests, pace, and comfort rather than expecting a particular response.
How does Memcara help caregivers?
Guided programs give caregivers a starting point when they are unsure what to say or do together. Familiar music, imagery, and conversation prompts provide structure while leaving room for the individual’s own responses and preferences.
What can I record in CareSuite™?
Caregivers can record participation, mood, session effectiveness, and observations about how the person responded. Across repeated interactions, these records can help caregivers return to what resonated and preserve useful knowledge for others involved in the person’s care.
Do I need musical or clinical training?
No musical or clinical training is required to use Memcara’s guided programs. Conversation guides and support resources help caregivers get started. Memcara draws on music therapy practice, while a session facilitated by a family member or staff member does not replace individualized care from a qualified music therapist.
Should I participate alongside the person?
We encourage using Memcara together. Being present gives you an opportunity to notice responses, follow an unexpected interest, and continue the conversation. Adjust your involvement to the person’s preferences and support needs. Memcara does not replace supervision or hands-on care.
What equipment do I need?
You need an internet connection and a compatible phone, tablet, or computer with sound. Choose a screen size and volume that are comfortable for the person taking part.
How often should we use Memcara?
There is no required schedule. You can make Memcara part of a familiar routine or use it when you would like support spending time together. Let the person’s interest, energy, and comfort guide the length and frequency of sessions.
Is Memcara based on research?
Memcara’s programming draws on more than 25 years of dementia-care music therapy experience. Since 2022, Memcara has collaborated with Dartmouth’s Empower Lab on research into person-centered dementia care.
The collaboration has produced two peer-reviewed publications, Family In The Loop and CareInsights, exploring family involvement, caregiver communication, and ways to preserve and share person-specific understanding. Visit our Research page to learn more and read the publications.
How do I get started?
Families can visit Memcara at Home to explore home access and the free 7-day trial.
Organizations can book a demonstration to see guided programming, CareSuite™, and options for their care setting.
What happens after the free trial?
Your free trial lasts seven days. After that, your subscription automatically becomes paid under the plan you selected. Cancel before the trial ends if you do not wish to continue.
Have another question?
Contact us at support@memcara.com.
